New Order Fee Summary
Software Update:
Within the Order Fee Summary table there are now two distinct sections to help group pay at close amounts, “Summary to Association” and “Summary to Sentry Management, Inc.” Alongside this change, the pay-at-close disclaimer box below the Order Fee Summary table will now provide direct instructions on the total pay at close balance to be paid, either to the Association or to Sentry Management, Inc.
Enhancement Description:
On Monday, March 24th, 2025, at 9PM EST, a release was issued to Sentry CommunityPro® Enterprise, changing the Order Fee Summary table within all Resale Closing Documents. This change will now break down all pay at close amounts due at closing between the Association and Sentry Management, Inc., for closing document products, one-time closing fees, additional services and outstanding homeowner balances. Title Agents, Mortgage Lenders and Buyers/Sellers will be provided the total pay at close balance due to the Association and to Sentry Management, Inc., requesting separate checks to be issued based on amounts due.
All Resale Closing Documents impacted with this change include the Resale Demand Certificate, Resale Demand Certificate Update, Financial Update, Resale Package(s) and the Lender Statement for Refinance.
An example of the modified Order Fee Summary and Pay at Close instructions is provided below:
Current Status
Any Resale Closing Documents delivered as of Tuesday, March 25th, 2025 and onward will now include the changes to the Order Fee Summary and pay at close instructions. All checks received for these orders at the Longwood Home Office will be handled by both Association Accounts Receivable and Corporate Accounting for processing.
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